Technical Product Manager | Elk Grove, CA, USA (Remote)
Tapped by the Director of Product to develop and manage components of PX-Enterprise product, then quickly transitioned to own back-end PX-Operator product and development of new SaaS portal offering for PX-Enterprise.
Collaborated with Full-Stack Engineers, Product Managers, and UI Designers across India, Prague, and the U.S., serving as communication liaison between disparate locations and functions.
Identified and analyzed key customer pain points and product requirements, incorporating requirements into comprehensive product roadmaps and development plans for PX-Operator and the new platform.
Collected actionable feedback from customers to address major roadblocks and improve development procedures. Provided frequent development updates to senior leadership, reporting directly to the Vice President of Product.
Select Achievements
Released secure billing solution for customers utilizing air-gapped networks, working closely with Engineering to create an air-gapped system and secure portal for receiving customer data.
Spearheaded development of new features for SaaS platform targeted at an untapped market of small-scale companies looking to save costs by transitioning on-premises storage solutions to the cloud.
Reduced support call volume and increased customer satisfaction surrounding the new SaaS platform by resolving complex installation errors, enabling customers to address issues individually through automated fixes.
Filed six patents throughout tenure pertaining to containerized and distributed storage systems that improved efficiency, data management, and disaster recovery plans.
Part of the product team sent to KubeCon Detroit ‘22 to talk to current and potential customers about the upcoming releases of the Operator and SaaS product.
Recruited as employee #9 at a rapidly growing technology startup to support early design and development of their cloud-native storage solution, contributing recommendations to produce a viable platform for the market.
Transitioned to Back-End Engineer and an advisory role for the UI/UX in 2017 to strategically influence new products, PX-Enterprise’s design, and key guidelines related to coding styles, GitHub workflows, and more.
Designed and owned different iterations of UI for the cloud-native storage product, prioritizing accessible, efficient customer experience (CX), Developed the foundation of robust, scalable, modular, and API-centric infrastructure.
Collaborated closely with Engineers involved in all stages of development to deliver high-quality products, ensuring different layers communicated with one another through reliable APIs.
Led Agile sprints, code reviews, and product demonstrations during development phases while brainstorming and incorporating improved features and functionality based on internal and customer feedback.
Partnered with vendors to seamlessly integrate third-party tools and components into products, including a partnership with AWS Marketplace that enabled efficient deployment and billing processes.
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Improved product’s scalability and security by designing new open-source API/SDK and integrating OIDC, SSL, and data encryption features, enabling the product to support more large-scale, enterprise-level clients.
Developed early versions of the new PX-Backup product, designing a foundational key-value database that eliminated the need to rewrite the entire codebase during future development projects.
Standardized all code by implementing default code review requirements and testing procedures, including GitHub repositories and design/test document approval processes.
Streamlined the review process by instituting automatic code testing that quickly identified potential bugs, reducing instances of inefficient manual code reviews.
Selected to accompany Chief Architect and Vice President of Product to the Barcelona DockerCon conference in 2016; leveraged hands-on engineering experience to demonstrate and explain the product’s exciting capabilities and benefits to potential customers.
Skills: Cloud-Native · Enterprise Software · Cross-team Collaboration · Communication · Go
StorSimple by Microsoft | Mountain View, CA, USA
Full-Stack Engineer
Recruited as UI Engineer to hybrid storage startup, StorSimple, to build UI for a new platform designed to save costs through cloud solutions. Joined Microsoft’s Engineering team in 9/2012 following Microsoft’s acquisition of StorSimple and transitioned into a Full-Stack Engineer position.
Integrated StorSimple code with Microsoft’s native environment and aligned standard coding requirements.
Collaborated with the Azure team to implement Azure Cloud UI features for the StorSimple product.
Delivered frequent updates to Engineering leadership on project deadlines, designs, and roadblocks.
Select Achievements
Spearheaded localization and ISO certification process for StorSimple product alongside the Localization team to comply with international market regulations required to sell globally, as well as Microsoft’s strict naming conventions.
Developed automatic install capabilities, UI design, and PowerShell initialization script for the framework of a brand-new Microsoft product, working closely with the Seattle UX team to make strategic recommendations and changes.
Reduced overall operating costs and improved product functionality by transitioning the StorSimple platform and code base to Microsoft.
theunis.paul@gmail.com
github.com/ptheunis